Last updated: February 24, 2025
Your privacy matters to us. This policy explains what data wellB collects, why we collect it, and how you can control it. We will never sell your personal data to third parties.
When you create a wellB account or use our services, you may provide us with:
When you use the wellB app, we automatically collect:
If you sign in using Apple Sign-In or Google Sign-In, we receive your name and email from that provider in accordance with their privacy policies. We may also receive data from analytics and crash-reporting tools we use to improve the app.
We use the information we collect to:
We process your health and wellness data solely to provide you with the wellB service. This data is treated with the highest level of confidentiality.
We never sell your personal data. We share data only as described below and only to the extent necessary.
We share data with trusted third-party providers who help us operate the app:
All service providers are contractually bound to handle your data only as directed by us and in accordance with applicable privacy laws.
We may disclose your information if we believe in good faith that disclosure is necessary to: comply with a legal obligation; protect the rights, property, or safety of wellB, our users, or the public; or detect, prevent, or address fraud or security issues.
If wellB is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you via email and/or prominent notice in the app before your personal data is transferred and becomes subject to a different privacy policy.
We retain your personal data for as long as your account is active or as needed to provide services to you. Specifically:
You may request deletion of your account and all associated personal data at any time through the app Settings → Account → Delete Account, or by contacting us at privacy@wellb.ai.
Depending on your location, you may have the following rights regarding your personal data:
You can enable or disable push notifications at any time through your device settings or within the wellB app under Settings → Notifications.
You can opt out of marketing emails by clicking "Unsubscribe" in any email we send, or by adjusting your preferences in the app.
To exercise any of the rights above, please contact us at privacy@wellb.ai. We will respond within 30 days.
We implement industry-standard security measures to protect your data, including:
No system is 100% secure. While we take strong precautions, we cannot guarantee absolute security. Please use a strong, unique password and keep your login credentials confidential.
In the event of a data breach that affects your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.
wellB is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal data from children under these ages.
If we become aware that a child under the applicable minimum age has provided us with personal data, we will take steps to delete such data promptly. If you believe a child has provided us with data without proper consent, please contact us at privacy@wellb.ai.
The wellB app may contain links to third-party websites or integrate with third-party services (e.g., wellness content platforms, payment processors). This Privacy Policy does not cover those third-party services. We encourage you to review the privacy policies of any third-party services you use.
Key third-party integrations and their privacy policies:
wellB is headquartered in the United States. If you are located outside the United States, your data may be transferred to and processed in the United States and other countries where our service providers operate.
When transferring data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the European Economic Area (EEA).
By using wellB, you acknowledge and consent to the transfer of your data to the United States and other countries as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
Your continued use of wellB after the effective date of a revised policy constitutes your acceptance of the updated terms.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Our team is here to help with any privacy-related questions or requests.
Contact Privacy Team